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Written by Administrator
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Wednesday, 10 June 2009 14:09 |
I found a great piece on communication by Larry Cone his titled Advanced Listening - how not to be heard. He talks about a project he was involved in and how his communication style was not allowing his message to be heard. From there he outlines 2 "Key listening concepts" that show how to get your point across effectively and also stress that listening is as vital as speaking in good communication. The entire post is worth the read but here are the 2 concepts discussed:
Concept number one is: Your communication is the message received. I was communicating "I'm not listening", when I thought I was saying "here is how we should do it". I was the classic American tourist, repeating his message louder and slower to the natives, and just causing irritation.
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Last Updated ( Friday, 12 June 2009 14:33 )
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